US Regional Bank
A US Regional Bank with a market cap of 17 Billion. 800 branches and 15,000 employees, several million retail clients. They posed the following challenge:
- Define IT strategy
- Regulatory compliance (SOX, GLBA, PCI DSS, COBIT, Financial Controls for Merger Related Activity, etc)
- Securely deliver banking applications to customers
- Establish consistent access policy for all access channels
- Integrate with legacy back-end and enhance audit and reporting functionality
Solution
- Developed, implemented, proselytized a forward looking IT Strategy
- IT driven compliance, IT driven governance and controls framework
- SiteMinder, Secure Proxy Server, Acclaim Web Services Directory IdentityMinder
- Single sign-on and consistent access control for Web and Mobile
- Delegated administration for all branches
Results
- ACCELERATED IT: Provided confidence in significant rollout of business driving service to potential customers
- TRANSFORMED IT: Identified successes and gaps in current architecture
- SECURED IT: Provide remediation options and path to solid, secure & stable IT services
Insurance Services
The nation’s leader in coordination of benefits and program identity services for healthcare insurance providers. They posed the following challenge:
- Client (PHI) information in portal must be secure to comply with industry regulations
- Manual identity and access management processes; lack of visibility to IT Control and enforcement
Solution
- IAM Strategy and three year roadmap
- GovernanceMinder, IdentityMinder, SiteMinder & AuthMinder
- Enterprise-wide adoption and change management program
Results
- ACCELERATED IT: Reduced manual processes and automated IT Governance to align with regulatory needs
- TRANSFORMED IT: Safeguarded financial data with consistent access policy across all online resources
- SECURED IT: Best of breed security to limit risk and enhance audit reporting capabilities
Health Insurance
The largest in-state health insurance provider, with a “$4 billion impact on the state’s economy.” They posed the following challenge:
- Assess overall Health of CA IAM Suite
- Determine path to future IAM environment
- Ensure Reliability, Availability and Scalability of current architecture in advance of major service roll-out
Solution
- Onsite Health Check Assessment and Review
- Comparison against established Best Practices
- Documentation of current & future architectures
- Three year IAM Roadmap
Results
- ACCELERATED IT: Reduced manual processes and automated IT Governance to align with regulatory needs
- TRANSFORMED IT: Safeguarded financial data with consistent access policy across all online resources
- SECURED IT: Best of breed security to limit risk and enhance audit reporting capabilities
Manufacturer
A specialized device manufacturer with a market cap of $1.2 billion and global presence. They posed the following challenge:
- Create an SSO allowing employees to connect with external vendor systems
- Allow employees to connect from any location
- Integrate with Active Directory
Solution
- Ping Identity, Ping Federate solution
- Single sign-on for Active Directory users
- Ping HTML Form Adapter for external connection
- Ping ONGL scripting for unique attributes
Results
- ACCELERATED IT: Improved employee experience connecting to external HR application
- TRANSFORMED IT: Safeguarded users access to external vendors with Active Directory control
- SECURED IT: Best of breed Federated solution allowing users to safely connect to external vendors
Payment Processor
One of the largest electronic payment and processing service providers to financial institutions and their customers. They posed the following challenge:
- Securely deliver financial services to large institutions
- Enable cardholders to securely manage payment information
- Integrate with legacy back-end and enhance audit and reporting functionality
Solution
- CA SiteMinder, CA IdentityMinder
- Single sign-on and consistent access control for Web and Mobile Platforms
- Robust access and usage reporting
Results
- ACCELERATED IT: Quickly established leading web access control platform
- TRANSFORMED IT: Safeguarded financial data with consistent access policy across all online resources
- SECURED IT: Consistently leveraged SiteMinder to limit risk and enhance audit reporting capabilities